Portville, southeast of Olean in Cattaraugus County, runs along the east bank of the Allegheny River near the border of Pennsylvania. It's a small town that peaked in population in the 1980s, with a little under 4,500 residents.
As was the case all along the Allegheny River, Portville experienced annual flooding. This was part of Portville's early development, as lumbermen relied on the swollen creeks and rivers to move their product downstream to markets.
Portville's response to the river's flooding in 1972 was remarkable and controversial: in order to save the downtown buildings, the village erected a sandbag barrier on Main Street's Dodge Creek bridge. This caused the homes along South Main Street to flood instead.
During the flood, most of the area's telephone lines were destroyed. According to The Olean Times-Herald, only 10% of the area's telephone equipment was considered salvageable. For two months following the flood, local telephones were operated by an old-fashioned switching system with personal operators directing calls. In August of 1972, the area was upgraded to a computerized switching unit and the telephone operators were sent back home.